Cancellation requests must be received in writing (emailed to trackdays@pro6cycle.com) at least 14 days prior to the event you wish to cancel.
Cancellation emails sent to info@pro6cycle.com will be time stamped for when then are received by trackdays@pro6cycle.com and may result in your request not being received. Info@ goes to the shop in Toronto. Trackdays goes directly to Sheena’s mobile.
Please do not rely on the shop to relay your message to the trackday staff.
In the event a rider must cancel a trackday, and provides sufficient notice, Pro 6 Cycle Inc. will issue the rider a 100% credit equal to the amount paid for the event, applicable toward any future Pro 6 Cycle Inc. event occurring within 1 year of the date the cancellation is processed.
Credits will be issued as a voucher code to the riders Pro 6 rider account to be redeemed through the website during booking. Codes cannot be redeemed retroactively.
Credits redeemed for an event that the rider subsequently cancels will retain the original date of expiration.
Cancellations received less than 14 days prior to the event are contingent upon the rider’s spot being replaced BY PRO 6 CYCLE INC. Your riding group must be at capacity in order for this to apply. If your spot is replaced, you will receive a 50% credit toward another event occurring within the same riding season. You must contact Pro 6 Cycle Inc. in writing.
Riders sent “to replace you” will not be accepted and you will not be credited.
Cancellation requests received less than 48 hours prior to the event are not eligible for any credit, and will result in forfeit of payment.
Credits will be issued solely at the discretion of Pro 6 Cycle Inc. staff.
